News & Events

• AGI’s President awarded ITSM lifetime achievement award. U.K. November 11, 2008

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• Best Practice Live Launched! U.K. January 2009

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AGI Press

press | downloads | white papers | articles

• Bangkok Press: http://www.bangkokpost.com/291008_Database/29Oct2008_data02.php



• ITSM Watch https://swarm.jupitermedia.com/itsmwatch/staylor.html



• Japan Nikkie Press
  CIO Magazine
  Computerworld: http://computerworld.co.nz/news.nsf/mgmt/047F79812FE4EAE8CC25727D00012F0E



• ITWorld: http://www.itworldcanada.com/a/search/e35ac708-0a01-0408-018f-5a04f62c2b9d.html



• ITIL Official site - http://www.itil-officialsite.com/Qualifications/Examiners/SharonTaylor.asp



• TechRepublic - http://blogs.techrepublic.com.com/tech-manager/?p=396



• Axios systems - http://www.axiossystems.com/six/shared/downloads/pdf/itilv3_wp.pdf



• BMCtv - http://www.bmctv.com/videos/itil-v3-service-operation-with-sharon-taylor



• Amazon books: http://www.amazon.com/ITIL-Small-Scale-Implementation-Sharon-Taylor/dp/0113309805



• ITILcommunity: http://www.itilv3community.com/forum/index.php?topic=30.0



• TalkBMC http://www.podcastdirectory.com/podshows/2664947
  http://www.fluctu8.com/media/2655/27045/



• itSMF USA http://www.reuters.com/article/pressRelease/idUS180620+14-Aug-2008+PRN20080814



• BCSInterview: http://www.bcs.org/server.php?show=ConWebDoc.11454



• SAI: http://www.sai.be/nl/eventdetail.aspx?ev_id=147



• itSMF e-symposium: http://itsmf.brighttalk.com/node/334



• BTQuarterly: http://www.btquarterly.com/?page=it-service-management



• itSMFUK News: http://www.itsmf.co.uk/News/Qualifications/ITILV3CreditsFinalised.aspx



• SearchCIO: http://searchcio.bitpipe.com/detail/RES/1144776655_588.html



• Youtube: http://jp.youtube.com/watch?v=LGSDUL2wGTY



• AGI Mini-golf Tournament raises over $10,000 for local charity
  AGI Mini-Golf Tournament on June 9th was a great success with over $10,000 raised. Check out the pictures and article on the Serenity Renewal website. Look under Special Events. We have already started to plan next year's event!
  
  direct link to mini-golf: http://www.serenityrenewal.ca/mini_golf.htm
  
  Serenty Renewal Homepage: http://www.serenityrenewal.ca/