News & Events

  • AGI’s President awarded ITSM lifetime achievement award. U.K. November 11, 2008

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  • Best Practice Live Launched! U.K. January 2009

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ITSM Education


As the Service Management industry matures, so does a consumer’s range of choice and preference. Service Providers are more often required to demonstrate competency and proficiency through the certifications achieved by its workforce. Service Management certifications are now globally recognized as the benchmark for competence. If your company needs an IT Service Management certified workforce, how do you select the right Education partner? Look for a company who demonstrates that they are certified and competent to teach your workforce. You don’t have to look beyond AGI. Our President is the Chief Examiner for ITIL V3. Our trainers are all Expert certified and ITIL V3 examiners.

There isn’t a company out there who knows more about ITIL certification that AGI. AGI has a long and trusted partnership with many companies who we have helped achieve a certified workforce. We will custom design an education program that meets your unique needs and deliver the training services.

Our ITIL training portfolio includes: